Refund Policy

Last updated: October 9, 2026

1. Refund window

You can request a refund within 7 days of the date of any payment, whether for a subscription plan or a credit pack. Requests made after 7 days from the payment date are not eligible for a refund.

2. How to request a refund

Email hello@example.com from the address on your account, with the date of the payment you want refunded. We will confirm your request by email.

3. How refunds are paid

Approved refunds are returned to the original payment method. The time it takes to appear depends on your bank or card provider. When a payment is refunded, the credits that came with it are removed from your account.

4. Cancelling a subscription

You can cancel your plan at any time. Cancelling stops future renewals and does not by itself refund a payment already made. If you cancel within 7 days of a payment, you can also request a refund of that payment under section 1.

5. Contact

Questions about refunds? Email hello@example.com.